Data protection is important to us

1. Entity & Contact Information

Carbonero SAS LLC is a Wyoming limited liability company with operational representations in Maldonado, Uruguay.   

Responsible entity in the sense of the GDPR:

Carbonero SAS LLC

30 N Gould St Ste N

Sheridan, WY 82801, USA

State Entity ID: 2026-001934646

Operational presence & on-site coordination:

Maldonado, Uruguay

Email: office@immigration.uy

WhatsApp / Phone: +598 99 893 420

2. Categories of Personal Information We Collect

Since you entrust us with confidential information and documents in the context of relocation, In accordance with applicable US state privacy laws (including the California Consumer Privacy Act as amended by the California Privacy Rights Act, "CCPA/CPRA"), we collect information that identifies, relates to, or could reasonably be linked with an individual or household:
estate, and construction projects, we protect your data through effective organizational and technical security measures:

• Identifiers:

  Full name, email address, telephone/WhatsApp number, IP address, and unique online device identifiers.   
  

• Relocation & Transaction Records:

  Information you share regarding intended relocation timelines, housing criteria, budget estimates, family relocation scope, and business formation inquiries.   
  

• Commercial & Real Estate Records:

  Property search preferences, inquiries submitted through real estate listings (such as InfoCasas integrations), and transaction correspondence.   
  

• Consulting & Documentation Materials:

  Pre-arrival administrative records, identification copies, translation requests, or vital certificates provided voluntarily to facilitate your residency filings and notarial coordination in Uruguay.   
  

• Internet & Network Activity

  Browser type, device characteristics, operating system, pages viewed, referral URLs, and timestamps captured via Odoo and Google Analytics.  
  
  Visual & Media Materials:  
  Photos or video recordings created during on-site scouting tours, land evaluations, or construction tracking (processed via Adobe and CapCut; testimonials and public media are used exclusively with prior consent).We do not collect sensitive biometric data, precise geolocation data, or protected health information (PHI).
  
  

3. Sources of Personal Information

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• Directly From You: When you submit contact forms, request consultation, contact us via WhatsApp or email, or share onboarding files. 

• Vertragserfüllung & vorvertragliche Maßnahmen (Art. 6 Abs. 1 lit. b DSGVO): Zur Beantwortung von Anfragen, zur Vorbereitung und Begleitung von Relocation-Mandaten, zur Planung von Scouting-Reisen sowie zur Koordination von Immobiliengeschäften und Bauvorhaben.

• Automatically Collected: Technical and usage data collected through our Odoo hosting platform and Google Analytics when navigating our website.   
  

• Service Partners: Real estate lead synchronizations (InfoCasas) when you inquire about specific Uruguayan properties or development plots.   
  

4. Business & Commercial Purposes for Collecting Information

We use your personal information strictly to fulfill legitimate business purposes:

Delivering tailored relocation advisory, scouting itineraries, and real estate scouting services.   

Communicating schedules, checklists, and procedural timelines via email and messaging.   
Operating, maintaining, and securing our website and customer management databases.   
Coordinating with independent Uruguayan service partners (e.g., licensed public notaries/escribanos, sworn translators, and real estate representatives) at your direction.

Complying with federal, state, and international legal or tax reporting obligations.

• Browser type and version

• Operating system used

• Referrer URL

• IP address of the accessing computer

• Date and time of access

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Contact (form, email, WhatsApp)

When contacting us via our website forms, by email, or WhatsApp, we process the information you provide (name, email address, phone/WhatsApp number, individual details about emigration or travel plans).

Rechtsgrundlage: Art. 6 Abs. 1 lit. b DSGVO (Durchführung vorvertraglicher Maßnahmen) sowie Art. 6 Abs. 1 lit. f DSGVO (schnelle und direkte Kundenkommunikation).

Office organization & Cloud: Google Workspace

For written correspondence, scheduling, and structured file storage, we use Google Workspace (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland / Google LLC, USA). In this context, contact data, appointments, and mandate-related documents (e.g., official preliminary documents, certificates, or proofs) are processed in the encrypted Google Cloud environment.

Rechtsgrundlage: Art. 6 Abs. 1 lit. b DSGVO und Art. 6 Abs. 1 lit. f DSGVO.

Web analysis: Google Analytics

This website uses Google Analytics (Google Ireland Limited) to statistically evaluate the use of the website. The function for IP anonymization is active, so your IP address is shortened before transmission.

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• Opt-out: Data collection can be disabled via the Google browser add-on: https://tools.google.com/dlpage/gaoptout.

Real estate services & brokerage: InfoCasas

For inquiries about specific purchase or rental properties, land (Chacras) or construction projects we work with the platform InfoCasas (InfoCasas S.A., Montevideo, Uruguay). Relevant information regarding property requests and contact details is processed to coordinate viewings or provide exposés.

Rechtsgrundlage: Art. 6 Abs. 1 lit. b DSGVO.

Media production: Adobe & CapCut

For the processing of image and video materials (e.g., on-site recordings of properties or documentation of construction progress), we use software from Adobe (Adobe Systems Software Ireland Limited) and CapCut (Bytedance Pte. Ltd.). Personal media content is processed solely within the framework of the specific order or with separate consent.

Rechtsgrundlage: Art. 6 Abs. 1 lit. b DSGVO bzw. Art. 6 Abs. 1 lit. a DSGVO.

5. Third-Party Service Providers & Disclosures

We share information with vetted service providers who process data solely on our behalf under contractual confidentiality obligations:

• Odoo (Hosting & CRM): Website operations, secure form routing, and inquiry management.

• Google Workspace (Google LLC): Encrypted email correspondence, administrative scheduling, and cloud-based file management under enterprise-tier Google security controls.
  
  Google Analytics (Google LLC): Statistical measurement of website traffic with IP anonymization enabled.
  
  InfoCasas: Listing management and property coordination for real estate inquiries.
  
  Adobe & CapCut: Media production and project documentation editing.
  
  
  

6. No Sale or Sharing of Personal Information

We do NOT sell your personal information.

We do NOT share your personal information with third parties for cross-context behavioral advertising.

We do not monetize your data, trade mailing lists, or transfer client information to external data brokers.

7. Data Security Measures

We implement administrative, technical, and physical safeguards designed to protect personal documentation against unauthorized access, loss, alteration, or disclosure:

• Secure Network Protocols: All website sessions and form submissions operate over encrypted HTTPS/SSL connections.
  

• Enterprise Cloud Infrastructure: Mandate files, emails, and client communications are maintained within secure Google Workspace corporate accounts subject to centralized access controls.
  

• Need-to-Know Access: Team access to client files is restricted strictly to advisors and staff directly responsible for executing your specific onboarding or property assignment.
  

• Direct Partner Transfers: Onboarding paperwork provided for local Uruguayan administrative preparation is transmitted only via direct, access-controlled channels rather than public distribution lists.
  

• Automated Data Redundancy: Operational databases are backed up regularly to prevent accidental disruption or loss.
  

• Widerruf der Einwilligung (Art. 7 Abs. 3 DSGVO): Einmal erteilte Einwilligungen können Sie jederzeit mit Wirkung für die Zukunft formlos widerrufen.

RIGHT TO OBJECT 

If we process your personal data based on legitimate interests, you have the right to object to the processing at any time for reasons arising from your particular situation.

To exercise your right to object, a simple notification by email to: office@immigration.uy is sufficient.

8. Your US Privacy Rights (CCPA / CPRA & Other State Laws)

Depending on your US state of residence (including California, Virginia, Colorado, Connecticut, Utah, and other jurisdictions with applicable privacy statutes), you have specific statutory rights:

Right to Know / Access: The right to request disclosure of the specific categories and pieces of personal information we have collected about you, the categories of sources, and the business purposes for collection.

Right to Delete: The right to request the permanent deletion of your personal information, subject to statutory exemptions (such as completing a transaction, tax record keeping, or legal compliance).

Right to Correct: The right to request correction of inaccurate personal information that we maintain about you.

Right to Non-Discrimination: We will never deny services, charge different prices, or alter service quality because you exercised any statutory privacy right.

To submit an access, correction, or deletion request, email us at office@immigration.uy with the subject line "US Privacy Request." We verify identity by cross-referencing your contact credentials against our active records before processing your request.   

9. California "Do Not Track" (CalOPPA Notice)
Our website does not track individual users over time across third-party websites to provide targeted advertising. Consequently, we do not alter our behavior upon receiving standard web browser "Do Not Track" (DNT) header signals.

10. Children’s Online Privacy Protection (COPPA)
Our services are directed exclusively to adults, investors, and families planning relocation. We do not knowingly collect personal information online from children under the age of 13 (or under 16 where required by state regulations). If you believe a child has submitted personal details through our forms without parental authorization, contact us immediately at office@immigration.uy to initiate immediate deletion.   


11. Cross-Border Transfers
Carbonero SAS LLC operates under US law in Wyoming, with advisory operations conducted locally in Uruguay. When you provide information, it is transferred and processed within secure servers located in the United States, Google's global cloud centers, and our operational office in Uruguay. Uruguay maintains data protection laws formally recognized by international regulatory bodies (including the European Commission) as offering an adequate standard of privacy protection.   

12. Updates to This Policy
We may update this Privacy Policy periodically to reflect enhancements in our services, platform updates, or legislative changes. Any revisions will feature an updated "Last Updated" date at the top of this page.

13. Contact & Inquiries
For questions regarding this policy, data protection inquiries, or to exercise your privacy rights:

For inquiries regarding access, rectification, or deletion, please contact directly:

Carbonero SAS LLC
Attn: Privacy Inquiries

30 N Gould St Ste N, Sheridan, WY 82801, USA   

Email: office@immigration.uy

WhatsApp: +598 99 893 420